Tuesday, May 26, 2020
Behavioural Forces And Theories Behind Humanistic Behaviour - 275 Words
Behavioural Forces And Theories Behind Humanistic Behaviour (Coursework Sample) Content: (Name)(Instructors name)(Course)(Date) Humanistic Perspective The humansistic psychology is a perspective that came into existence in the mid 20th century through the guide from prior work of early pioneers, for instance, Carl Rogers. Moreover, it was based on philosophies of phenomenology and existentialism. It has the adaptation of a holistic approach to the existence of human beings by investigating values, tragedy, meaning, human potential, self-actualization, and spirituality. It is understandable within the contexts of psychoanalysis, behaviorism, and humanism. The behaviorism force of psychology was enacted out of Ivan Pavlovs effort, and the laid the pillars of academic psychology in the U.S with the inclusion of Skinner and Watson. Later on, Abraham Maslow came up with the name second force for behaviorism. The first force was initially from psychoanalysis research by Freud. Clark Moustakas, Abraham Maslow, and Carl Rogers had interests of coming up with pr ofessional associations dedicated to psychology that focused on human issues, for instance, health, hope, nature, becoming, being, meaning, and individuality for explanations to human existence. The main theorists who are considered to have prepared way for the Humanistic Psychology are Carl Rogers, Rollo May, and Abraham Maslow. Abraham Maslow was greatly influenced by Kurt Goldstein when at Brandeis University ( HYPERLINK "/site/wp-content/uploads/2011/06/Humanistic-Psychology.pdf" /site/wp-content/uploads/2011/06/Humanistic-Psychology.pdf, 1). Maslow personally made acknowledgement of how indebted he felt to Freud in towards a psychology of being. Other works include Reich Wilhelm who made discussions on good healthy character analysis and health self. Other participatory inspiration leaders on the humanistic perspective were Assagioli, Allport, Bugental, Sutich, Wilber, and Schneider. The important research done on humanistic perspective was therapy a...
Saturday, May 16, 2020
The Issue Of Women s Rights - 2091 Words
Since the late 1700ââ¬â¢s there has been a great amount of progress in relation to womenââ¬â¢s rights. Throughout this paper I will acknowledge the success and challenges that Canada as a country faces when trying to meet its obligation to women. The article chosen is article three ââ¬Å"States Parties shall take in all fields, in particular in the political, social, economic and cultural fields, all appropriate measures, including legislation, to en sure the full development and advancement of women , for the purpose of guaranteeing them the exercise and enjoyment of human rights and fundamental freedoms on a basis of equality with menâ⬠. This article is from the Convention on the Elimination of All Forms of Discrimination against Women (CEDAW, 1979). The covenant itself touches on three dimensions of the situation of women. The first is a womenââ¬â¢s political participation. In Canada we elected a new Prime Minister, known as Justin Trudeau. He is the first PM to have a cabinet that is equally half men and half women. (MacCharles, Wittington Campion-Smith, 2015). Article 3 promotes the full development of women; I think it is fair to say that our new Prime Minister took action to make this happen when choosing his cabinet. When he was asked why he chose to have a gender equal cabinet he simply answered by saying ââ¬Å"because it is 2015â⬠(MacCharles et al., 2015). In other words, this meant a new perspective for not only Canadian women but also men. This view includes having equalShow MoreRelatedThe Issue Of Women s Rights2003 Words à |à 9 PagesWomen s rights have been a topic of debate for many years. Over many decades, the issues of womenââ¬â¢s rights has continued to change. Equality is a term that many use w hen speaking of womenââ¬â¢s rights. Equality in this text referees that both men and women should have equal treatment in all areas of life. Despite that it has gotten better is some areas, we still have many areas that need a lot of work. Women continue to be at a disadvantage in many different areas of our society. Inequality becauseRead MoreThe Issue Of Women s Rights1796 Words à |à 8 PagesWomenââ¬â¢s Rights in the Early 1900-1920s Rody Elder History 122 Professor Webb March 23, 2015 The issue of womenââ¬â¢s rights has been a subject of debate for a long period of time. Despite women having equal rights as men as enshrined in the constitutions of various countries and the universal declaration of human rights, in most cases the society has never granted the women the rights as they are supposed to enjoy them. In all the institutions in the society, the women have played the secondRead MoreThe Issues Of Women s Rights2474 Words à |à 10 Pages How Are Women Portrayed in Movies? The issues of womenââ¬â¢s rights have been a hot topic as of late, especially in regards to how women should be viewed and portrayed. It is an incredibly complex and difficult topic to discuss, particularly because it is quite subjective and there is not a set standard of what proper portrayal is. Ideally, the best way to view women would be through the eyes of women themselves, and there is no better medium to showcase this than through film. However, thereRead MoreThe Issues Associated With Women s Rights1377 Words à |à 6 Pagesa babe is born. As it is the right neither of man nor the state to coerce her into this ideal, so it is her right to decide whether she will endure it.â⬠(Magaret Sanger) Womenââ¬â¢s rights are the rights and entitlements claimed for women and girls worldwide. In some countries, these rights are institutionalized or supported by law, local, custom, and behavior, whereas in other countries they are ignored and suppressed. Some issues commonl y associated with womenââ¬â¢s rights are: bodily integrity, free fromRead MoreThe Issue Of Abortion And Women s Rights Essay1721 Words à |à 7 PagesThe topic of abortion has been particularly controversial throughout the 2016 election. One of the main focuses of Hilaryââ¬â¢s campaign was on the side of supporting abortion rights [4] and therefore the rights of women in America. On the other hand, Trump has made some conflicting arguments. In the past Donald Trump has been strictly pro-choice, but during his election he was anti-abortion. A Supreme Court ruling just this past summer turned back restrictions on abortion laws in Texas [4], devastatingRead MoreThe Social And Political Issue Of Women s Rights Essay2399 Words à |à 10 Pages The Social and Political Issue of Womenââ¬â¢s Rights in American Society There is more to an individual than what one sees. Each person comes with their own set of categories of identity, such as race, sex, sexuality, gender, class, and perhaps even disability. Through these social constructs, a personââ¬â¢s identity is created, along with family influence, culture, biology, religion, and even personality type. All of these different parts make up the people who we are today. Every part has a huge impactRead MoreEleanor Roosevelt : Women s Rights And Race Issues1224 Words à |à 5 Pagesleader she was. Her childhood was one of a terrible tragedy; however, while her husband was in and out of office, she tried to help others have a better life. While she was politically involved in many areas, her biggest interest was in womenââ¬â¢s rights and race issues. Born on October 11, 1884, was Anna Eleanor Roosevelt, daughter of Anna Rebecca Livingston Ludlow Hall and Elliott Roosevelt. While Elliott adored his daughter, Anna was very disappointed that she was not beautiful, so it was hard for EleanorRead MoreGender Inequality : A Critical Issue That Affects Women s Rights1662 Words à |à 7 PagesGender Inequality Research Paper Gender inequality is a critical issue that affects more women than their male counterparts all around the world. Gender inequality is a form of legal discrimination towards womenââ¬â¢s rights. In order to progress and grow as a community and society, gender equality needs to be acknowledged. According to LISTVERSE, the top ten ââ¬Å"extremeâ⬠examples of gender inequality towards women that exists around the world today, specifically in the Middle East and North Africa, areRead MoreGender Inequality : A Critical Issue That Affects Women s Rights1665 Words à |à 7 PagesWilliamson 11/10/15 Gender Inequality Research Paper Gender inequality is a critical issue that affects more women than their male counterparts all around the world. Gender inequality is a form of legal discrimination towards womenââ¬â¢s rights. In order to progress and grow as a community and society, gender equality needs to be acknowledged. According to LISTVERSE, the top ten ââ¬Å"extremeâ⬠examples of gender inequality towards women that exists around the world today, specifically in the Middle East and NorthRead MoreA Great Job At Raising The Different Perspectives And Issues Regarding Global Women s Rights Issues1442 Words à |à 6 Pagesperspectives and issues concerning global womenââ¬â¢s rights issues, however the way she goes about proving her theses and substantiating her claims may leave her readers at a loss. Alison Jaggar criticizes the way in which western feminists approach the topics of global womenââ¬â¢s rights issues. She dedicates much of her essay against essentialism, which she describes as a typi cal, biased view of global womenââ¬â¢s issues from a western perspective that demonstrates a lack of cultural relativism. The issue with her
Wednesday, May 6, 2020
Deep Brain Stimulation For Parkinson s Disease - 1005 Words
Deep Brain Stimulation for Parkinsonââ¬â¢s Disease If I Have a Heading it goes here Section 1: Inquiring Introduction (Short paragraph). Identify clinical question and search body of knowledge: Select a diagnostic test, pharmacologic intervention or other specific management plan that was instituted for a patient during your NUR 568 clinical rotation. Briefly describe the case and reason you made this encounter the inquiry for your assignment. Describe you literature search process (ie, databases searched; key words used, literature search results [number and type of studies found], how studies used were determined to be the best choice for informing your PICO question). State a well-constructed question (in PICO format) regarding theâ⬠¦show more contentâ⬠¦The next paragraph will offer a critique of the research validity and reliability, the currency, relevancy, authority, accuracy, and the limitations of the research. The next brief paragraph offers the conclusion of the source. The above will be repeated for the next two sources to equal a total of three a nnotated bibs. After the annotated bibs will be a summarization of findings ââ¬â where findings were similar, different, areas of conflict, and major conclusions youââ¬â¢ve synthesized as a result of your critical appraisals. The final paragraph will be how what youââ¬â¢ve learned applies to clinical practice. Syllabus: Section 2: Annotated Bib (You will repeat this section three times, once for each reference). Search the pool of evidence. Look for evidence in critically appraised resources. Select three references that most clearly address the question you have posed. These must all be primary resources. List each reference at the top of a page. Immediately below the citation: (1) Identify the type of research design the reference is (i.e., systematic review or meta-analysis, evidence guideline, evidence summary, randomized case study, primary clinical research critique, review of literature, case report, case series, or a critical appraisal of an article or primary research). (one sentence). (2) Keep in mind levels of evidence and determine what level of evidence the resource is. To identifyShow MoreRelatedIs Parkinson Disease A Disease?1290 Words à |à 6 Pages Parkinson Disease Danielle West University Of Arkansas Fort Smith Medical Terminology Fall of 2015 Introduction Parkinson is a disease that is a glitch in the neurons in the brain, which frequently affects the substantia nigra. Part of the dying neurons produces a chemical called dopamine. As this progresses, the dopamine in the brain decreases. Dopamine is a chemical in the brain which helps the body regulate coordination and movement in the body. Once Parkinson Disease (PD)Read MoreCase Study : Neurology : Psychology778 Words à |à 4 Pagesfamily of the 79 y/o male who stares into space, fallen a few times while walking around the house, walking very slowly and appearing depressed. With Parkinsonââ¬â¢s disease you have bradykinesia, impaired posture and balance. From the objective information provided we have more information to diagnose the patient with Parkinsonââ¬â¢s disease from the marked rigidity of his upper extremities with shuffling gait, stooped over position, grossly non-focal CN II-XII, tremor in upper extremities that appearsRead MoreOn Nervous Disorders : Parkinson s Disease1193 Words à |à 5 PagesParkinsonââ¬â¢s disease Parkinsonââ¬â¢s disease is a progressive disorder of the nervous system characterized by tremor, slowed movement, and muscle rigidity; typically only seen in those over the age of forty. It is named after James Parkinson, an English surgeon, whom first described the symptoms of ââ¬Å"the shaking palsy,â⬠in a report published in 1817 (Grimes, 2004). The brain is the control center of the body. The brain orchestrates movement, sensations, feelings, personality, and so much more. The brain is madeRead MoreSymptoms And Symptoms Of Parkinson s Disease Essay831 Words à |à 4 PagesParkinson Disease by Melissa Green Topical Bibliography In partial fulfillment of the writing requirement for Anatomy and Physiology 304 and the Department of Speech-Language Pathology SUNY Buffalo State Fall 2016 Parkinsonââ¬â¢s disease is a neurodegenerative disorder characterized by motor symptoms or tremors, rigidity, (bradykinesia) or slowness of movement and posture instability. Parkinsonââ¬â¢s involves the malfunction and death of vital nerve cells in theRead MoreParkinson Disease : A Brain Disorder1109 Words à |à 5 Pages Parkinson Disease By Teri Gordon BIO 202 Harrisonburg Campus Ã¢â¬Æ' Teri Gordon BIO 202 Kevin Chakos Harrisonburg Campus Research Paper Parkinson Disease Parkinson Disease is a brain disorder that affects movement, loss of muscle control and balance. The first symptoms usually include a tremor of the hand, foot, or leg which is often termed as a ââ¬Å"shaky palsy.â⬠The disease usually slowly progresses with symptoms getting more intense over many years. Some patients who develop Parkinsonââ¬â¢s inRead MoreParkinson s Disease : Disease1494 Words à |à 6 PagesPARKINSONââ¬â¢S DISEASE INTRODUCTION: If you eat unhealthy, fatty foods your whole life, you have a higher risk of developing diabetes, cardiovascular disease, or arteriosclerosis. If you have unprotected sex, you may contract a sexually transmitted disease, such as syphilis, gonorrhea, or HIV/AIDS. But, Parkinsonââ¬â¢s doesnââ¬â¢t racially discriminate, nor does it care if someone is wealthy, poor, educated, non-educated, male or female. Anyone can develop Parkinsonââ¬â¢s disease. The disease begins inRead More Parkinsonââ¬â¢s Disease and Medical Treatment Options Essay1544 Words à |à 7 PagesParkinsonââ¬â¢s Disease and Medical Treatment Options For many 50 year olds, tasks such as writing or walking can be easily preformed without much attention. In fact, the term ââ¬Å"taskâ⬠seems to stress that there is a greater level of effort than is truly exerted in order for the average person to perform these actions. However, for a patient of Parkinsonââ¬â¢s Disease who is diagnosed on average at the age of 50, these every day activities take a great deal of time, attention, and effort to be preformedRead MoreParkinsonS Disease, Also Known As Pd, Shaking Palsy, And1530 Words à |à 7 Pages Parkinson s disease, also known as PD, shaking palsy, and paralysis agitans is an idiopathic neurodegenerative disorder; it rises from an unknown cause and increases in severity over time (Ronken). The disease was named after English physician James Parkinson, who first described it in 1817 (Weiner). PD can be defined as the degeneration of neurons in the substantia nigra, which is the area of the brain that contains dopamine cells an d regulates movement. As the degeneration of neurons occurs,Read MoreEssay about What is Parkinsons Disease?1415 Words à |à 6 PagesIntroduction Parkinson disease is a neurodegenerative disorder affecting primarily the patientââ¬â¢s motor function. The disease is characterized by rigidity, tremor at rest, bradykinesis, and decreased postural reflexes (Bollinger, Cowan, LaFontaine, Ronai, 2012). Parkinson disease was largely documented and brought to the forefront by James Parkinson, who published an article discussing the condition in 1817 (Lees, 2007). While great strides in understanding and treatment have been made, Parkinson diseaseRead MoreThe Shaking Palsy : Parkinson s Disease940 Words à |à 4 PagesThe Shaking Palsy: Parkinsonââ¬â¢s Disease Introduced by James Parkinson in his 1817 monograph ââ¬Å"Essay on the Shaking Palsy,â⬠Parkinsonââ¬â¢s disease (PD) is the second most common age-related neuro-degenerative disease identified after Alzheimer s disease. It is a progressive disorder in result of affected nerve cells in the brain. The disease progresses gradually taking several years moving from prodromal period into motor period, and the motor period may take up to twenty years. Symptoms of PD are mostly
Tuesday, May 5, 2020
Health Care Management Defining A Project â⬠Free Sample
Question: One of your employees is confused about what is a project and what is a new process/procedure. She has given you a list of changes going on at your facility and asked you to help her understand. Review the situations describe in the Table below. Indicate whether each situation meets the definition of a project or not. Explain to her why it is or is not a project. Scenario Project Why? Yes No The Assistant Director is ordering the annual supply of medical record folders. He is taking bids from vendors to get the best price. You are developing a new PI program. Data will be abstracted into an information system with reports being generated monthly. You are converting your filing system from alphabetic to terminal digit. You are installing new cubicles in the HIM department. The state is updating its electronic birth certification software. It will be rolling out to all of the hospitals over the next 6 months. The Information Management plan is being revised. The HIM Special Projects Coordinator has been given sole responsibility for the revision. You are developing new productivity standards for your HIM functions. Your Joint Commission survey is schedules sometime around the end of the year. You have a lot of work to ensure that everything is in place. The annual coding update has been sent to you for installation. The monthly employee newsletter is being written for release next week. Answer: 1st Scenario: yes This is a project because it can only be possible for a professional to manage the annual supply of medical record folders. If it seems to be conducted by the others it may create severe problems and may let the program a mess. This is why the decision taken by the Assistant Director to hire the professionals is significant. 2nd Scenario: yes This is of course a project because developing a PI program needs proper manifestation of the information cubicles. Connecting database and receiving the data generated in a month basis needed to be properly programmed. It can only be possible for a professional to manage these things. So this is a project. 3rd Scenario: yes Converting the filing system from alphabetic to terminal digit can barely be conducted by a layman. An efficient person in capable of conducting this task. Although it is a project but barely meets the critical ethics of a project. 4th Scenario: no Installing the cubicles although appears to be a huge task which needs proper supervisory, however, it is not sophisticated enough to be called a project (Khozouei, 2012). This is because, a project has to be time worthy and proper pre planning is needed to be conducted. But in order to install cubicles no sophisticated planning is required. 5th Scenario: yes This is undoubtedly a project. Chalking out of the planning and strategies are literally essential to analyze organizing of this approach. Maintaining of proper database and data warehouse system, proper monitoring after the installation is, therefore necessary. Technical expertise is also necessary approach needed to be applied in this scenario. 6th Scenario: no This approach is not a project. In order to revise the planning of information management, proper observation ethics are needed to be maintained. At the same time, which one is needed to be included and which one is not is to be identified. It does not need any proper planning. Therefore, this cannot be identified as a project. 7th Scenario: yes In order to develop the productivity standards the observer is needed to identify what can be the shortcomings that may affect the process of development (McCuen, Sayles Schnering, 2008). At the same time being new productivity approach proper planning, execution and monitoring is needed. Therefore, it is a project. 8th Scenario: no This is not a project rather monitoring of the ongoing projects those are running at this time may meet to the utmost accomplishment. Having little time in hand, proper supervision is essential in this approach. Planning, however, may be strategized but, it is no project. 9th Scenario: no Installation of coding cannot be a project which helps in proper development of the project. Installation of the coding may be properly conducted which leads to attain more intensity. The installation program may be conducted by the common people as well. 10th Scenario: no This is no project because it is to be conducted in monthly basis. Like the other months it is being written which does not expect to be a significant approach of planning. At the same time no strategies and monitoring are needed as well. So it is not a project. Reference List: Khozouei, N. (2012). Trust and Security on Semantic HIM (Health Information Management).Intelligent Information Management,04(06), 401-406. doi:10.4236/iim.2012.46045 McCuen, C., Sayles, N. B., Schnering, P. (2008). Case Studies in Health Information Management. Clifton Park, NY: Thomson Delmar Learning, p. 364.
Thursday, April 16, 2020
Essay Examples on Depression Essay Example
Essay Examples on Depression Paper 1st Essay Sample on Depression Depression is awful disease that affects almost twelve million Americans. Depression can be a crippling disease. It can cause withdrawal, anger, confusion, other diseases, or even death. Suicide caused by depression is the third biggest killer among teenagers. Every forty five minutes a teenager takes his or her life. These are all staggering statistics about a disease that some researchers say may be predisposed. Picture a person(Wendy). Now all of her life Wendy has been ââ¬Å"shyâ⬠. Then her grandmother dies. After the death of her grandmother Wendy starts withdrawing from everyday life, and considers taking her life. These are common symptoms of depression. Being depressed can happen to anyone. Most people have mild depression after the death of a loved one, or a very traumatic depression. Every one in five people will have a case of depression in their lifetime. Depression isnââ¬â¢t just a brief blue mood or a passing sadness that lifts in a few hours or even a few days. 2nd Essay Sample on Depression We will write a custom essay sample on Essay Examples on Depression specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Essay Examples on Depression specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Essay Examples on Depression specifically for you FOR ONLY $16.38 $13.9/page Hire Writer In the 1930s, the world suffered an economic collapse now known as the Great Depression. It was like a disease that afflicted the entire capitalist world. But it struck Canada more severely than every other capitalist country except the United States. It began in 1929, when the other countries stopped buying Canadian goods. This forced many Canadian industries out of business. Thousands of Canadians lost their jobs. Some lost their homes as well. Nearly every Canadian felt the effects of the Depression. However, the hardest hit were single men and Prairie farmers. During the Great Depression, single men suffered the greatest hardship for two reasons. First, they were not able to find jobs. Single women often found jobs cleaning homes for the wealthy, or working for very low wages in a factory. Such work was rarely available for men. People who were lucky enough to find jobs often earned extremely low wages. Second, single men were not able to receive government relief payments or food vouchers. Married unemployed men received these benefits because they had wives and children to support. Single men did not qualify for government relief because they did not have the same responsibilities. The 1930s were even worse for young men just entering the work force. Most of them could not find steady work because there was always someone more experienced applying for the same job. With no money, but plenty of spare time, single men of all ages wandered across the country looking for work. Many could not afford to ride on passenger trains. They often stole rides in, or on, freight trains. ââ¬Å"Riding the railsâ⬠was illegal, but there were too few police officers to catch the many riders.The unemployed held PM Bennet totally responsible for not solving the situation before the depression really hit.The Depression years were also difficult times for farmers on the Prairies.
Friday, March 13, 2020
Third Culture Kids essays
Third Culture Kids essays The 21st century will be remembered as the era of globalization. American men and women are traveling to and living in countries throughout the world, as their businesses move them from one office to another across the globe. In many cases, these businesspeople are married and are joined by their children of varying ages. According to the book The Third Culture Kid Experience by David Pollock and Ruth Van Reken, the experiences of youths who spend a significant part of their childhood living overseas are both beneficial and challenging. The authors spoke with a number of Third Culture Kid (TCK) parents about the time spent in other countries. For others who plan on going abroad or have already left, the book brings new insights and gives support knowing that one's family is not alone. It would also pay for companies to give a copy to each of its employees heading off to distant lands. For those who live in the United States, the book provides another way of looking at the impact of an increasingly global world. The authors offer this definition of the global child: A Third Culture Kid (TCK) is a person who has spent a significant part of his or her developmental years outside the parents' culture. The TCK builds relationships to all of the cultures, while not having full ownership in any. Although elements of each culture are assimilated into the TCK's life experience, the sense of belonging is in relationship to others The primary similarity between all TCKs is mobilityall Third Country Kids undergo significant change and complexity in their early years. What kind of impact will this living arrangement have on these youths in the long run' All child behaviorists recognize that boys and girls need stability and structure in the first decade of their lives. ...
Tuesday, February 25, 2020
Service marketing Essay Example | Topics and Well Written Essays - 2500 words
Service marketing - Essay Example Table of Contents Executive Summary 2 Table of Contents 3 Introduction 4 Case Encounter 1: Travel & Tourism Industry 4 Case Encounter 2: Telecommunications Ltd 7 Case Encounter 3: Movie Rental 9 Case Encounter 4: Online Book Ordering 11 Case Encounter 5: Airline Ticket Booking 12 Conclusion 14 Journal Template 15 Introduction Services are intangible products offered to customers and are usually a series of activities which take place as a result of interaction between the customers and the service provider. Execution of different strategies has been complied under thoughtful consideration, which is also called the gap model of service quality (Zeithaml, et. al., 2011).This type of marketing is also known as relationship marketing, which revolves around delivering customer expectations and transactional marketing (Rao, 2011). Services are difficult to describe and communicate and are evident when there is new service development and the management works upon these concepts to fulfil t he customer needs and expectations (Udayton, n.d.). The quality of the services delivered by the manufacturer to develop contact with customers personally is influenced by the generalized market standards. These generalized markets standards are basically prepared against the benchmark standards for evaluation of their effectiveness. These service standards do not signify the actual customer requirements, expectations, quality of services and customer perception but they define the quality expected from the manufacturer (Mills, 2002). The five service delivery encounter by me signifies the service performance gap of the different service providers and also the experience encountered by the customers. Recording of different service provider will help in distinguishing between resources employed by these providers and also their actual quality of services. Case Encounter 1: Travel & Tourism Industry Featherworks Limited is renowned travel and Tourism Company which offers travel and to urism services to customers who want to travel in Asian and South East Asian region. The company specializes in offering excusive travel packages as well as guidance that are willing to travel in the above mentioned locations. As a first time customer, I had researched about the company and its travel tours and packages facilities. I had decided to book a travel package for three members. Service Encounter I had decided to purchase the tickets through their city branch office located at Manchester. The staff at Manchester travel city office were not only courteous and well informed about their existing services and offers, but also develop an excellent rapport with the others customers. An adequately staffed organization not only ensured that the customers are not kept waiting but also feel the pleasant ambience. Thorough product knowledge enable me to not only thoughtfully consider an array of travel options at affordable prices, but also helped me in matching the travel packages w ith my allocated budget. The booking of tickets was done immediately and prior to the booking I was made to fill up personal and professional information as per the policy of the company. Breadth of Model Used: Service Quality The quality of the service decides the customer loyalty and the customer retention power of the company. Managing service quality will help the
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